Privacy Policy
Privacy Policy
Last updated: June 2026
At Byzu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Byzu
Belgium
Email: hello@byzukids.com
Website: www.byzukids.com
Byzu is the data controller responsible for processing your personal data.
2. Personal Data We Collect
When you visit our website or place an order, we may collect the following information:
Information You Provide
- First and last name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
- Order history
- Customer support inquiries
- Newsletter subscription information
Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages visited
- Website activity
- Referring websites
- Cookie information
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Manage customer accounts
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Improve our products and website
- Analyze website performance
- Comply with legal obligations
- Send marketing communications when consent has been provided
4. Legal Basis for Processing
In accordance with the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:
- Performance of a contract (fulfilling your order)
- Compliance with legal obligations
- Legitimate business interests
- Your consent (newsletter subscriptions and marketing communications)
- Protection against fraud and abuse
5. Marketing Communications
If you subscribe to our newsletter, we may send you:
- New collection launches
- Product updates
- Exclusive offers
- Brand news
- Special events
You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.
6. Payment Information
Payments are processed securely through Shopify and approved payment providers.
Byzu does not store or have access to your complete payment card details.
Payment providers may include:
- Shopify Payments
- Bancontact
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
7. Sharing Personal Information
We only share personal data where necessary to operate our business and fulfil your order.
This may include:
Service Providers
- Shopify
- Payment providers
- Shipping carriers
- Email marketing providers
- Analytics providers
- Advertising platforms
Legal Requirements
We may disclose personal information when required by law or when necessary to protect our legal rights.
We do not sell personal information to third parties.
8. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
When this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
When personal data is no longer required, it is securely deleted or anonymized.
10. Your Rights Under GDPR
If you are located within the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your personal data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
To exercise any of these rights, please contact:
11. Right to Lodge a Complaint
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority.
For Belgium, this is the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).
12. Data Security
We take appropriate technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no internet transmission can be guaranteed to be completely secure.
13. Cookies
Our website uses cookies and similar technologies to improve website functionality, analyze traffic and support marketing activities.
For more information, please consult our Cookie Declaration.
14. Children's Privacy
Our products are designed for children, but our website is intended for use by adults.
We do not knowingly collect personal information directly from children under the age of 16.
15. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with an updated revision date.
17. Contact
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:
Byzu
hello@byzukids.com
www.byzukids.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.